My email jiminysimpson@gmail.com

My email jiminysimpson@gmail.com

Tuesday, September 7, 2010

WiFi Pool area

I was approached by a resident from the Pol bar area of La Alfoquia who was complaining that the WiFi service was no longer good in that area. I informed them that all problems should be posted onto the Forum so that the engineer can pick it up and see what needs to be done.
I contacted Juan (who is very good at trying to resolve issues) and I have copied the gist of his response below.

Hi Jim, I recommend that users of the pool area, to install antennas NanoStation Loco M5 (55 Euros) if they want a stable connection and fast (as have you). The antennae was changed the antenna without telling me and instead of improving the situation has worsened, and have been asked to place three NanoStation M2 by the pool area. Also this week will receive 20 new antennas AirMax. 
Anyway, due to the saturation of frequencies in the 2.4GHz band is becoming more difficult to provide good service, even with very good access points. The future is the 5 GHz band. We'll place UPS very soon and we are planning to bring more bandwidth to Zurgena to offer speeds of 20 meg and 2 meg up (actual speed) to our customers while maintaining current prices.

So as you can see it is a couple of reasons that led to the poorer connection speed including the massive uptake of the service but they are working on improving the speed and the stability of the signal. Sorry for any inconvenience.

PS New Nano station M5 arrive in the Town Hall tomorrow although Andrew is not back in until the 21st September.

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