Well I never. I spend a week at the hospital and this is what happens!!!
The 'Help Desk', whose services are provided on site of theTown Hall, offers the British the possibility of managing all kinds of procedures that are usually done at the Consistorio though with the ability to use their native language for assistance or convey their suggestions, questions or problems. The desk has been promoted by the Department of Social Welfare, Health and Education in collaboration with the British Senior Community, headed by councillor Jim Simpson.
Among the steps that have been made during the few days it has been running it has has assisted citizens in both languages in matters such as getting registered on the Social Security system, the medical register or in helping bereaved families of British origin. "Implementing a 'Help Desk' was essential to further integrate the British community in our town and to assist in troubleshooting and procedures that are sometimes so complex that one could only solve them receiving the aid in their native language, "said Ana Gonzalez, councilor responsible for Social Welfare, Health and Education.
This initiative is in addition to other initiatives promoted by the Town Hall such as informative talks on the Spanish health services for British residents in Spain or the Days of the Third Age, whose activities were held in Castilian and English. For zurgenero mayor, Luis Diaz, any "Citizen of Zurgena , regardless of their nationality, has the right to receive all necessary information and assistance from the City Council," so he has invited "all who need it" to seize "the advice and services provided by the 'Help Desk'.
In the municipality of Zurgena there is an established population of approximately 1,300 residents of British origin, so the creation of the 'Help Desk' is a major step forward in assistance from the Town Hall, and it is hoped it reaches the population as quickly and efficiently as possible. Opening hours are Monday to Friday from 9am to 2pm.
This was posted on the TH page today.
Unfortunately Sue is being kept in hospital until at least Monday of next week. Sorry normal service will be resumed, some time next week hopefully!
The 'Help Desk', whose services are provided on site of theTown Hall, offers the British the possibility of managing all kinds of procedures that are usually done at the Consistorio though with the ability to use their native language for assistance or convey their suggestions, questions or problems. The desk has been promoted by the Department of Social Welfare, Health and Education in collaboration with the British Senior Community, headed by councillor Jim Simpson.
Among the steps that have been made during the few days it has been running it has has assisted citizens in both languages in matters such as getting registered on the Social Security system, the medical register or in helping bereaved families of British origin. "Implementing a 'Help Desk' was essential to further integrate the British community in our town and to assist in troubleshooting and procedures that are sometimes so complex that one could only solve them receiving the aid in their native language, "said Ana Gonzalez, councilor responsible for Social Welfare, Health and Education.
This initiative is in addition to other initiatives promoted by the Town Hall such as informative talks on the Spanish health services for British residents in Spain or the Days of the Third Age, whose activities were held in Castilian and English. For zurgenero mayor, Luis Diaz, any "Citizen of Zurgena , regardless of their nationality, has the right to receive all necessary information and assistance from the City Council," so he has invited "all who need it" to seize "the advice and services provided by the 'Help Desk'.
In the municipality of Zurgena there is an established population of approximately 1,300 residents of British origin, so the creation of the 'Help Desk' is a major step forward in assistance from the Town Hall, and it is hoped it reaches the population as quickly and efficiently as possible. Opening hours are Monday to Friday from 9am to 2pm.
This was posted on the TH page today.
Unfortunately Sue is being kept in hospital until at least Monday of next week. Sorry normal service will be resumed, some time next week hopefully!
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